Tuesday, January 27, 2009

I made a hard decision yesterday. I emailed the owner of Military Moms that I am resigning as the person who ok's the new accounts. I am behind due to a number of things and am trying hard this week to catch up. We average 100-150 new accounts a day and out of those I might ok 1 or 2. They are mostly spam from pharmaceutical companies, porn sites, and overseas places like Pakistan, etc. In this day and age you need to protect our military moms as much as you can. When the site was sold a couple years ago the new owner sounded enthusiastic about working with the moderators but he's been mainly absent. We can't take down the broken links, update some of the pages that need it, move things so they are more accessible for the moms, etc. Only he has that power and he has ignored our requests for help. Military Moms is close to my heart, I felt the need to stay even after my son was out and agreed after being chosen by the other moderators to help out with this by doing the new accounts so there wasn't a blanket OK of anyone signing up. In the past we have had problems with members, some were faking who they were to get information about our soldiers, some just spamming the moms, etc. The new moms needed to know they were as safe as we could make them being an Internet site. I feel bad cause I don't what will happen after Feb. 1st but with no back up support from the owner I just don't feel that I can do this anymore. Like most of the moderators I have aging parents, my own health, grandchildren, and a job that have to be priority. We all check the site most every day but we don't have the time anymore to respond like we used to to every post, so we just make sure things are on an even keel. When they aren't we take care of it. I get support from the other moderators but their hands are tied also.
Military Moms is awesome, but it's not what it was when Wendy owned it. When I joined the site in 2001, there were a handful of moms as members, it's now over 1000 and maybe 100 who are active. That's ok, it's a place where they can come when they need help, answers to questions, someone to cry with them, someone to laugh with them. We used to have lunches, get togethers, etc. We did care packages for the troops. I made some great friends that I never would have met without Military Moms. Some I have met in person, some I haven't. I remember joking back in the early years about reaching 100 members, then 200......now we are over 1000 strong. There have been problems--personalities mostly, someone not liking the rules laid down by the owner and there are a couple splinter groups now that are out there with former members that do well from what I know. I understand why Wendy sold it but just wish as members we would have been given the opportunity to buy it from her. A lot of us were crushed when we found out it had been sold and to someone no one knew, someone without military connections, etc. We talked about forming a new website but the new owner promised us control and help and we aren't getting the help. We have more control than we did have, but at what price? As moderators we can diffuse a situation and if we have to can delete a member after much discussion among us which we couldn't do before but the basics can't be done and that's important too. The moms need up to date information and can't get it because we can't take down links, add new ones, update the basic information important to them and their soldiers, airman, etc.
So those of you reading this that belong to Military Mom's I will make an announcement soon. I need to hear from the owner first. The moderators know of my decision and support my decision. I will stay a member but I just don't have the time to devote unless he gives the moderators more access to the site. We need to limit where the requests for membership come from, who they come from, need to be able to fix problems.
I love Military Moms and will always support each and everyone of you. I will always be here for any questions or other help that I can give.

6 comments:

Elisha said...

I understand your decision to resign. As you said, Military moms is not the same as it was when Wendy was there. It was such a family back then. When I first joined I was in such a bad place and was so alone. Even though technically I was not a Military mom, rather a military spouse, you all welcomed me with open arms and have become more than just friends. I too have had the pleasure of meeting some of the moms but many, like you, I may never get the chance to meet in person. None the less, you are all still so very dear and near to my heart.

I wish that the new moms could experience what I experienced when I first joined the website. The chat room was the best. It was a great opportunity for all of us to get to know one another better and to share our hopes, dreams, fears and faith with one another.

Please don't leave MM's. I understand your need to devote time to other things and that with not having control over things at MM's, but hope to still see you post once in awhile.

Mystic Fog said...

You have done a wonderful job even with all the changes and challenges. Please don't disappear from there. I appreciate your input, wisdom, and advice!

Jeanette said...

Hi Karen,
I have to be honest, I go on MM's but I don't post. It seems I don't know any-one anymore.
I am so glad I had the honor of meeting you in person, you also Elisha & the other Mom's that I have known & became very close to. Thank you, for all the work you have done. You are truly loved & have always been there for me.
I love you blog & will be back.
Hugs & Love sent to you & Jim. You take care Sweety.
BIG HUG, Jeanette

Ma said...

Karen,

One of these days we need to meet. I realized some time ago I don't even know what state you live in. It's probably on your profile.

You have been awesome with military moms. It certainly got me through some rough patches.

But, reading your posts, I sure understand you resigning as a moderator. All the moderators need the controls that you mentioned.

When new moms join, they are so emotional that we do need someone to monitor who can join and who can not.

Hopefully, one of these days we'll meet. My son is still in the Army but he gets out in April or May.

Betsy

P.S. I just got electricity back last night. I've been out since Tuesday! (northwest Arkansas)

SUE said...

I haven't met any of you I'm sad to say. I do love the site. I remember when I first joined a few months back,I was a mess emotionally. I thank you all for the support you have shown me. I'm sorry you are resigning but at least you will still be with us there! I wish you the best of God's blessings always!

Anonymous said...

Goodness I remember when I first found MM's I checked the site out for I think about a week before I was brave enough to join. It was the first site I ever joined and will always be very special to me. Fortunately I was able to met some wonderful Mom's including you Karen and I will always treasure those times. But like others have said once the site was sold it just doesn't seem the same, not as personal like it used to be. But it does continue to be a support for new Moms thanks to its members and moderaters. It is just such a shame that the owner doesn't seem to care about it and doesn't give you moderaters more control. Even tho I don't post much anymore MilitaryMoms always will have a special place in my heart.